Terms and conditions - Riserva d'Italia S.r.l.

Terms and conditions

General conditions of Sale:


1 • ORDER

Within the catalog you will find the order form to fill in and send by fax to 0171 1900259 or by e-mail at info@riservaditalia.it.

You can also place orders through our website www.riservaditalia.it.
However, order evasion is always subject to the possibility of supply of raw materials, packings and accessories within the timescale.

2 • PRICES AND DISCOUNTS

The prices quoted in this catalog include the cost of packaging and net of shipping and VAT, which will be charged on invoice in relation to the rates provided by law.

3 • PAYMENTS

For a prepayment by bank transfer, a 5% discount applies. Payment by bank receipt is reserved exclusively to Customers 2015 and must be pre-authorized by our sales office at the time of order definition.

4 • PACKING

All packs are packed in durable, silk-screened carriers suitable for transportation. The weight for each item is indicated.

5 • THE PORT

The port means FRANCO domicile of the buyer in the sole delivery on the TERRA floor, for amounts over € 500.00 + VAT. For lower orders, you will get the free port charge of € 30.00 + VAT on invoice.

6 • SHIPPING COSTS (Single Address)

The cost of transport to a single address is € 12.00 per single package. From 3 packs up, the shipping cost remains fixed at € 30.00.

For purchases over € 500.00 (VAT and excl. Shipping), shipping charges are FREE.

7 • DELIVERY

If you plan on delivery, you will be charged € 30.00 + VAT (up to two bankers). If the delivery location is located in ZTL and / or Old Town area, € 10.00 + VAT will be charged. If you do not have a forklift and you require a vehicle with a hydraulic shaft will be charged € 10,00 + VAT.

8 • THE GOODS

The goods are always sold at the factory and the execution of the contract is complete with the delivery of the goods to the transport contractor. The buyer must therefore, in his interest, check the goods on arrival before making the withdrawal by checking their state, identity, and number of packages with the DDT of the shipment promptly prompting any disputes to the courier. DDT's signature verifies that the goods received are compliant and that 8 days are in the order of quantity and quality. As far as is not expressly described in the contents of each package, it is to be considered a decorative element for photographic purposes only.

9 • OCCASIONAL DAMAGES

In case the goods are withdrawn from the recipient "without reservation" and emerge from a subsequent abnormal check or breakdown, it is indispensable to report it to Riserva d'Italia by fax to 0171 1900259 within three days of the date of delivery.

10 • DELIVERY TIMES

The average delivery time is 8 to 10 working days from the confirmation of your order by our sales office.

It is also unquestionable for the company to refuse to accept orders and / or to possibly postpone the date of delivery of orders due to force majeure.

11 • AVAILABILITY

The company reserves the right to replace any products that are not available at the time of order preparation, with others of equal quality and value without prior notice.

12 • SINGLE SHIPPING SERVICE

The shipments of the individual packages are organized by express courier which ensures delivery within the shortest possible time. The cost for delivery to each address is € 12.00 + VAT.

Shipping costs will be charged on invoice. This service will only be valid for orders, recipient lists and any eventualities

Greeting cards arrive after the deadline of 1 December at the latest.

Reservations of Italy disclaims all responsibility for delivery delays attributable to courier, force majeure or incorrect or incomplete addresses. It is very important to indicate the recipient's telephone number.

13 • TREATMENT OF DATA

Dear Customer We will inform you that by evading your order will be born the need to treat the data you have sent to our facility in electronic, magnetic and paper format. Italy's reservation declares itself to be in compliance with the security measures provided for by the current privacy law (Legislative Decree 196/03 of 30/06/2003) and therefore requires authorization to handle the above data.

14 • COMPETENT HOLE

For any controversy from now on, only the Cuneo (CN) forum is competent.